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|COVID 19 Response|
|3/3/2020 - Juanzi Li|
We are reaching out to update you on Cloudmersive's response to the COVID-19 pandemic. We are committed to keeping communication lines open and strong during this time of global uncertainty. We are committed to keeping the safety and wellbeing of our employees and customers our number one priority. We understand that many of our customers are experiencing great disruptions to their work and personal lives. We are here for you during this time of need.
Commitment to Continued Service
Cloudmersive's number one value is trust. Our Disaster Recovery and Business Continuity Teams have been carefully monitoring global changes as they occur to keep us informed and prepared. Our incredible teams of dedicated employees are working to ensure guaranteed continued service. We understand that you rely on us to help your business run, and we are committed to keeping you informed. At this time, we do not expect COVID-19 to affect the quality of your service. We will, of course, continue to keep you informed.
Cloudmersive Employee Safety
Our adaptive team members will continue to support you from the safety of their homes, while continuing to keep your security and service needs a top priority. Cloudmersive is committed to the safety of our employees and our communities. By keeping our employees home and suspending all business travel until further notice, we are doing our part to help flatten the curve.
Here to Support You
Cloudmersive remains committed to ensuring customer success. We understand that your needs may change as the world adapts to COVID-19. We are dedicated to maintaining customer success through the duration of this crisis. Our communication lines are open, and we welcome you to let us know if your needs change during this trying time.
Should you have any questions or concerns please feel free to reach out to our support team. We are always happy to answer any questions you may have.
Thank you for your support and understanding.
The Cloudmersive Team